
Town Square Energy Reviews
Town Square Energy Reviews
Complete scam
User's recommendation: Terrible company stay away.
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Verified Reviewer New ReviewerTown Square Energy cost more per kwh than National grid
- Overcharge for electicity
A bad company misleads consumers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDo Not Use
- Sneaky sobs that pull tricks
Unethical scammers that prey on financially Weak
Nearly twice as much
Horrid
Town Square Energy Misleading and unethical
Scammers
We got a call back from Town Square , they agreed to re-rate the electric bill to the rate we expected and send us a Visa card in that amount $42.00 . That was about 3 weeks ago we have not yet received the Visa Card
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They are *** snakes
Resolved: Stopped Billing for months just as they jacked up the rate.
Refund was issues for the amount overcharged over the period of time that the rate changed.
EDIT-Update: So after a few months i got a refund for the overcharges in the form of a check in the mail. I have to give them credit for reaching out to me after i posted bad reviews and sorting this out.
It seems like a it was all a billing system snafu and they did eventually correct it.
So i will take back any theories that they planned to do this, but still cant give them a great rating because this all happened in the first place and it should have been solved without me having to complain on public posts. In the future have your frontline staff offer to take the complaint and have it reviewed and promise follow up.
They have reached out to me and offered to set my rate back to what it was for the time period. But I will be waiting to I actually see a credit before changing my rating.
- You can drop them
- Sneaky sobs that pull tricks
Electric supply
Why I cannot reachTown Square Energy
Scam Artists, law breakers, and liars
This guy just came to my house now. Henry.
I lied claiming I didn't actually live here and ask for a business card, at which point he scribbled his information on a piece of paper that was all ripped up.
He gave us the same spiel. He also commented on the Partiers upstairs being hot as *** Then while he was writing his business card to me, he apologized for smelling like a skunk claiming he had a huge amount of *** in his pocket
More scamming by town square
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You did a phone call where they reviewed plan details and agreed it is recorded, don’t go out of your way to look like a idiot